Privacy Policy

1. Introduction

TrainerClub ("we", "our", or "Platform") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

2. Data We Collect

We collect the following types of information:

• Registration Data: name, email, phone, and professional information provided during sign-up
• Client Data: information about clients registered by personal trainers, including name, contact, measurements, progress photos, and workout history
• Payment Data: processed by Stripe — TrainerClub does not store credit card data
• Usage Data: information about how you interact with the platform, including pages visited, features used, and session duration
• AI Data: information provided for generating workouts and meal plans via Artificial Intelligence
• Technical Data: IP address, browser type, device, and operating system

3. How We Use Your Data

We use your data to:

• Provide and maintain our services
• Generate personalized workouts and meal plans with AI
• Personalize your platform experience
• Process payments and transactions via Stripe
• Send important communications about your account
• Send push notifications (with your consent)
• Improve our products and services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information only with:

• Stripe: secure payment and subscription processing
• Hosting Providers: secure data and file storage (photos, videos)
• Email Services: sending account notifications and communications
• Legal Obligations: when required by law or court order
• With Your Consent: in other situations, only with your express authorization

5. Data Security

We implement technical and organizational security measures to protect your data, including encryption, access control, secure authentication, and continuous monitoring. Progress photos and sensitive data are stored with restricted access. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (LGPD)

Under the Brazilian General Data Protection Law (LGPD), you have the right to:

• Confirm the existence of processing of your data
• Access your personal data
• Correct incomplete or outdated data
• Request anonymization or deletion of data
• Revoke consent at any time
• Request data portability

7. Cookies

We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain your data for as long as necessary to provide our services or as required by law. After account closure, your data will be deleted or anonymized within 30 days, except when there is a legal obligation for retention.

9. Changes to This Policy

We may update this Policy periodically. We will notify you of significant changes by email or through a notice on the platform. We recommend reviewing this page regularly.

10. Contact

To exercise your rights or clarify questions about this Policy, contact us: